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IB English B · Professional

Formal letter

Make a reasoned request or complaint through audience-aware writing.

Write for the situation

Audience

a principal, manager or organisation

Purpose

Make a reasoned request or complaint

Register and tone

Respectful, precise and formal

Avoid

Uncontrolled outrage replacing a reasonable case

Conventions that help the reader

An appropriate salutation; clear purpose; organised reasons; a fitting sign-off; addresses and date where the context calls for them. These are adaptable guidance: task, audience and purpose decide the choices.